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Welcome to Pureelara, where every order is more than just a purchase—it’s the beginning of a delightful journey from our shelves to your hands. We believe that receiving your chosen accessories should be just as enjoyable as selecting them, which is why we strive to make our shipping process smooth, transparent, and reliable.
In this policy, “we,” “us,” and “our” refer to Pureelara, operated by Kevolinx Private Limited, while “you,” “your,” and “customer” refer to anyone who visits, browses, or makes a purchase on our platform. This document explains how we manage shipping, estimated delivery timelines, and what you can expect as your order makes its way to you.
By shopping with us, you agree to the guidelines outlined below. We encourage you to review them carefully so you can enjoy complete confidence when placing your order.
We proudly deliver across India, ensuring your favorite accessories arrive right at your doorstep. Our service currently covers all locations within our designated serviceable pin codes for a seamless shopping experience.
At this time, we do not offer international shipping. However, we are continuously working toward expanding our reach and look forward to serving customers beyond India in the future.
Once your order is placed, our team carefully prepares it for dispatch. This process typically takes 1–2 business days, excluding weekends and public holidays.
As soon as your package is ready to ship, we will send you a confirmation email with all the necessary details, so you’ll know exactly what to expect next.
We handle each order with care to ensure your items are dispatched quickly and arrive safely. Your patience helps us maintain this level of quality service.
We aim to deliver your accessories as quickly and reliably as possible. Orders usually arrive within 3–8 business days, depending on your location and the courier services available in your area.
Every item is thoughtfully packed to ensure it reaches you in perfect condition. Our focus is not only on timely delivery but also on making sure your order is handled with the utmost care.
Sometimes, deliveries may not succeed due to reasons such as an incomplete or incorrect address, the recipient being unavailable, or refusal to accept the package. In such cases, the order will be returned to our warehouse for safekeeping.
If this happens, you can contact us to arrange re-delivery. To avoid delays, please ensure your shipping details are accurate and that someone is available to receive the package at the time of delivery.
We take great care to ensure your orders arrive safely. However, if your package arrives damaged, tampered with, or does not reach you, we are here to assist.
If you receive a damaged order, please:
Once we have the necessary details, we will promptly investigate and work toward a resolution.
If your order is lost in transit, we will coordinate with our courier partners to confirm the issue and provide you with the option of either a replacement or a full refund.
Your satisfaction is our priority, and we are here to make your shopping journey stress-free. If you have any questions or need assistance regarding your delivery, please reach out to us at kevolinxpvtltd@gmail.com. Our team will respond promptly and ensure you get the support you need.
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Accessories